To unsubscribe PGL service , email your username, email address, phone number (if you are a landline user), MDN number (if you are a EVO/Others user) at “firstname.lastname@example.org” or use contact us form.
You need the game client installed on your PC. You must however be logged into the Gaming Lounge website to be able to connect to the gaming servers.
Detailed guide on how to play a specific game is mentioned in each Games section of GamingLounge.pk
No, you do not need to be a PTCL customer. You can register as a non-PTCL but PTCL customers may avail special discounts
List of games may change anytime and we will try to give you the latest available releases possible
Anyone can register to the website to become part of community forums.
Currently multiplayer game servers are not restricted to PTCL and any non-PTCL users may connect to them.
A multiplayer online game is a video game which can be played via a game server over the internet, with other players around the world.
Yes, it is mandatory to have a game installed on your PC to play. PTCL is only providing the servers towards which customers having that game can connect. We do not support piracy. However some of the clients are available for free.
Minimum is 1 Mbps, however, 4 Mbps & above is recommended for best gaming experience.
Please visit http://gaming.ptcl.com.pk and in Games section, each game has its requirements listed
Please visit http://gaming.ptcl.com.pk and in Games section, each game has its method of connecting/procedure explained
Please visit http://gaming.ptcl.com.pk and in Login section use “I forgot my password” option
a. If customer has bought genuine game from Steam, please share details at email@example.com.
b. If non-genuine game, then CS:GO requires purchase of game